Seven small business website mistakes we see every week

Your site works harder than you think

People check websites when they're choosing a supplier, verifying an invoice, or deciding whether to return your call. A neglected site undermines trust faster than a scruffy shop front.

We build and host sites for West Yorkshire businesses — this one included — so we see the same issues repeatedly.

Seven mistakes to fix

1. No HTTPS — browsers mark you "Not secure." Fix it before anything else.
2. Phone number buried — mobile users won't hunt. Put click-to-call in the header.
3. Contact form that never arrives — test it monthly. We still find forms pointing at old mailboxes.
4. Copyright 2019 in the footer — signals abandonment.
5. Giant images slowing mobile — PageSpeed matters for Google and humans.
6. No analytics — you can't improve what you don't measure.
7. DIY builder you can't update — locked out of your own site is worse than no site.

What good looks like for SMEs

Clear services, plain pricing cues ("from £X" or "book a call"), testimonials with real names, and a contact path that works from a phone on 4G in a car park.

You don't need fifty pages. You need the right five, maintained.

We can help without a six-month project

Our web design service covers new builds, refreshes, booking integration and care plans so you're not calling a developer to change opening hours.

Get a website quote if you're embarrassed to send people your current URL.